How the technical support scam Works:

1. Initial Contact: Scammers may reach out via phone calls, pop-up messages, or unsolicited emails, claiming that your device is infected with viruses or malware.

2. Fear Tactics: They create a sense of urgency, warning you that your personal information is at risk, or your device will be permanently damaged if not fixed immediately.

3. Remote Access: They may ask you to install remote access software, allowing them to take control of your device.

4. Payment Demand: Once they have access, they often "discover" additional issues and demand payment for their services, which are typically non-existent or unnecessary.

Red Flags to Watch Out For:

• Unsolicited Contact: Be cautious of any unexpected contact from tech support, especially if you didn't request assistance.

• High-Pressure Tactics: Legitimate tech support will not pressure you into making immediate decisions or payments.

• Request for Remote Access: Genuine support services will not ask for remote access unless you have explicitly contacted them for help.

Remember, staying vigilant and informed is your best defence against tech support scams. If something feels wrong, trust your instincts and take steps to verify the authenticity of the support you're receiving.

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